Mixer Status

All Systems Operational

Mixer API Operational

Mixer Web Experience Operational

Mixer Xbox App Operational

Skills (Sparks and Embers) Operational

Dashboard Operational

Chat Operational

Interactive API Operational

Notification Delivery Operational

Website Delivery Operational

Xbox/Windows Notification Delivery Operational

Email Delivery Operational

Push Notification Delivery Operational

VOD Operational

VOD Uploads Operational

VOD Playback Operational

Video Ingestion Operational

Video Distribution Operational

FTL (Low Latency) Video Delivery Operational

HLS (Fallback) Video Delivery Operational

Webhook Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 24, 2020

Channel went live notifications not being sent

Resolved - This incident has been resolved.
Jan 24, 16:34 PST

Investigating - We are currently investigating an issue where some users are not receiving channel went live notifications.
Jan 24, 16:14 PST

Jan 23, 2020

No incidents reported.

Jan 22, 2020

High packet loss in north east US datacenter

Resolved - This incident has been resolved.
Jan 22, 23:16 PST

Update - Our systems continue to look normal
Jan 22, 23:14 PST

Monitoring - Our upstream provider identified and resolved the issue. Our systems are showing everything returning to normal. We will continue to monitor the situation.
Jan 22, 22:36 PST

Update - We have narrowed the issue to our upstream provider that transits data from the datacenter to the public internet. The issue appears to be limited to a about 20% of users in the north east US and likely only impacts a single ISP. We have escalated to their support team and they are actively investigating the issue
Jan 22, 21:12 PST

Investigating - We are experiencing high packet loss in our one of our datacenters servicing the north east US. We are activiely investigating. If you are having trouble in this region please try switching off low latency in the cog menu in the bottom right corner of the video player
Jan 22, 19:23 PST

iOS/Android App Crashes when loading a broadcast

Resolved - This incident has been resolved.
Jan 22, 15:35 PST

Investigating - We are currently investigating an issue where iOS/Android App crashes when loading a channel
Jan 22, 14:54 PST

Networking issues across Mixer

Resolved - This incident has been resolved.
Jan 22, 12:14 PST

Investigating - A partner team is experiencing networking issues which are affecting performance on Mixer. Users may see issues with Channel One, Hypezone, and Chat or other parts of Mixer. Our engineers are engaged with our partners to fully identity the impact and mitigate it.
Jan 22, 09:06 PST

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

Intermittent FTL video quality degradation

Resolved - This incident has been resolved.
Jan 15, 13:26 PST

Update - We are continuing to investigate this issue.
Jan 15, 12:49 PST

Update - The upstream provider change has proven stable and as a result we are marking this as resolved
Jan 15, 12:48 PST

Update - We switched upstream providers in our NYC datacenter this morning and as a result the packet loss statistics have dropped significantly. We will continue to monitor through out the day
Jan 14, 13:40 PST

Update - we had another incident this morning affecting a large portion of viewers and streamers connected to our Frankfurt datacenter that occurred at 7:00am PST. The datacenter network operations team determined a router configuration change triggered an unexpected restart.
Jan 14, 13:30 PST

Investigating - We are currently investing intermittent issues with FTL video, causing:
- Viewing: Quality issues when watching a stream in FTL (some users will see intermittent packet loss)
- Broadcasting: Some streamers getting disconnected with streaming
Jan 13, 16:22 PST

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.